Both were hired in the summer of 1975. Cathy handled checks, but Rosie was not a fan of office typewriters and preferred data entry. Her duties included keying in bills using a teletype, a printing device that used ticker tape to relay electronic signals. “It was loud and took up an entire wall,” says Rosie. “But you’ve gotten used to it.”
“In a way,” Kathy added.
it’s a family matter
According to the sisters, they were the first family members Etna hired together in the Pennsylvania office. “We were the test,” Kathy says. “Our work went so well that we started hiring her mother and her daughters and sons.”
Their careers have evolved significantly since the 70s. Cassie and Rosie have played three different roles on Etna and her four, respectively. They have been at his current position in Bluebell, Pennsylvania since 1997. Cathy works as a fertility care management associate and Rosie as an overpayment consultant.
Keeping up with all the changes is not an easy task. “Rose is much better at using computers than I am,” admits Cathy.
Yet Kathy and Rosie remain empathetic and positive. “One woman told me that after she struggled with her health care provider for so long, she would have given up on having a baby if it hadn’t been for my help,” says Kathy. “I love my job and the people I work with.”
Many of the people Kathy and Rosie worked with are now lifelong friends. “We share a social circle, so they’re just family members,” says Rosie.
Even as former colleagues retire, the next generation is proving to be just as good. “It’s great. They come to us with questions that we’ve been through so we can ask them for help with technology,” Kathy says.
Kathy and Rosie are both very excited to become great aunts in August and won’t stop contributing their wealth of experience to Etna anytime soon.
Kathy and Rosie, thank you for being part of our family as we celebrate Etna’s 170th anniversary.
visit Historical chronology To learn more about the history of CVS Health.
