- Behavioral health providers streamline the insurance verification process improve patient experience and increase access to life-changing care
- Sohar and Talkiatry have partnered to automate the Telepsychiatry Provider’s insurance qualification system, boosting the accuracy of their verification to 95% by reducing errors caused by patients who manually enter false carrier information.
new york, April 3, 2025 / prnewswire/ – Sohar HealthAI-driven eligibility decisions and benefits (VOB) providers, today announced a partnership with today. Speaker Automated insurance verification process further strengthened the patient experience of telep-pianism leaders. Sohar’s eligibility automation technology is specifically built for behavioral health providers. Working hand-held, Sohar and the speaker improved the accuracy of the bill to 95%.
Patients seeking behavioral health care often struggle to find rapid, covered treatments Unreliable provider directory and insurance refusal. Providers are working to streamline the process by accurately verifying their health insurance early in their care journey. By checking patient coverage for services, providers want to create a better patient experience with fewer surprise bills, including determining out-of-pocket and deductions.
However, insurance eligibility and verification is time-consuming, manual, and can be prone to human error. Six in 10 adults experience problems using insurance Coverage is difficult to understand, which means that the claim is rejected. To solve the problem, hEalth tissues deal with symptoms, but not at the core, and spending Estimated $19.7 billion Claims that have been overturned and rejected every year. As a result, patients pursue endless, manageable care and stimulated fewer people to treat them.
Talkiatry improves access to high quality mental health care nationwide by providing in-network psychiatry and therapy services via virtual appointments. To enhance the technology-driven patient experience, Talkiatry partnered with Sohar to help automate the insurance verification process. Sohar’s API helped to increase the acceptance rate of claims by automatically checking compensation, increasing the accuracy of patients’ estimated cost sharing liability before they receive care.
“When people seek mental health support, knowing whether they are covered by insurance can be the difference between looking at a psychiatrist or giving up on finding treatment. We need to make the process as simple as possible to ensure that our loved ones are connected quickly to the care they need,” he said. AsishmandaviaMDco-founder and CEO of Sohar Health. “By focusing on partnering with future technology-enabled organizations such as Talkiatry and partnering with easy-to-use, consumer-friendly APIs, we can reduce insurance-related barriers so patients can focus on the care they deserve.”
To streamline the eligibility verification process for Talkiatry, Sohar has implemented two products from the eligibility automation suite to meet Talkiatry’s unique needs and requirements. These products are discoverywhich helps businesses decide on patient health insurance coverage without asking them to share their providers in advance. verificationidentify whether the patient is eligible for the service and confirm the nature of the benefit. The partnership includes high-touch collaborations between Talkiatry’s engineering team and product team and SOHAR’s chief technology officer, ensuring seamless integration. Working together, partners built the ability for calls to quickly determine patient health insurance coverage, accurately estimated out-of-pocket costs without asking individuals to share career information in advance.
“We believe that patients searching for psychiatric care should receive timely treatment and speeding up their mission eligibility and verification,” he said. Robert Krenco-founder and CEO of Talkiatry. “We’ve worked closely with the Sohar team to combine efforts to improve insurance accuracy. More importantly, our patient experience allows those receiving treatment from the talk to us to focus on improvement.”
Please see for more details. soharhealth.com/client/talkiatry.
About Sohar Health
Founded in 2023 by physicians and engineers, Sohar Health is an AI-driven eligibility determination and benefits (VOB) provider that redefines the way healthcare institutions navigate the complex world of insurance claims. The team will develop specially-specific APIs to help providers reduce claim denials, improve pricing transparency, and increase access to care for patients in the US. By leveraging the power of technology and independently understanding patient benefits compensation, Sohar Health’s eligibility services achieve accuracy of over 90%, with approximately 95% of checks being returned within seconds. See more details at www.soharhealth.com And follow us LinkedIn and x.
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