About the Kiplinger Readers’ Choice Awards
The Kiplinger Readers’ Choice Awards are designed to recognize and celebrate the best products and services in the personal finance space. We asked members of the Kiplinger community to name products and services that they believe have provided outstanding value over the past year.
Our awards recognize excellence in everything from credit cards, banks and brokers to insurance companies, tax software and financial apps. Over 2,600 readers responded to our survey, so we’re sharing the results here. For each category, we have listed the overall winners with the highest scores. We also featured other products and services that scored above average on various criteria we asked our readers to rate.
Our community voted to help create a guide to the best financial products. These are the products and companies that you think stand out in the crowd.
Kiplinger Reader’s Choice Award: Auto Insurance Company
These two auto insurance companies outperformed the others in our reader survey. Respondents scored auto insurers based on how competitive their rates were, how positive their claim experience was, and whether they would recommend the insurer to others.
Overall Winner: USAA
Good points:
- competitive rates
- Insurance claims experience
- Most recommended
USAA far outperformed its competitors on the criteria it asked its readers to rate. “Their service, reliability and professionalism are second to none,” says one reader. Several also pointed to strong customer service as a distinguishing feature, with others saying, “USAA offers the best customer service of any financial services organization I work with.” .
USAA membership is open to military personnel and veterans, as well as their spouses and children. USAA auto policy holders can save up to 10% on combined auto and homeowners insurance, discounted rates for high performing teens, and up to Various discounts are available, including a 3% discount. Automatic payment of insurance premiums. USAA’s mobile app offers a variety of features. Retrieve auto insurance ID cards, change coverage, pay bills, request roadside assistance, submit and manage claims, and more.
progressive
Good points:
Readers nodded to Progressive for competitive rates on auto insurance. One survey respondent said, “Progressive has always provided me with the best quote on auto insurance,” and also provided “great customer service and follow-up” through his two claims with the company. said.
Progressive offers, among other discounts, the option to save your premium by participating in the Snapshot Program. Through a mobile app or device connected to your car, Progressive tracks your driving habits to limit sudden braking and acceleration, keep your phone on while you’re behind the wheel, and reduce late-night driving. Reward safe behaviors such as avoidance. , when the road is most prone to danger. Progressive’s mobile app includes the ability to view and share insurance ID cards, report and track claims, pay bills, and verify policy information.
