Electronics major Walton’s ‘AC Service Partner Conference – 2024’ was held over a day at the Walton High-Tech Industries PLC headquarters in Chandra, Ghazipur.
The meeting declared life insurance policies for Walton, Marcel, ACC and Safe brand AC service professionals. Mr. Walton was the first in Bangladesh to start supporting life insurance policies for AC service professionals.
On Sunday morning (March 3, 2024), Mr. SM Mahbubul Alam, Managing Director, Walton High-Tech Industries PLC, announced the day-long “AC Services Partner Conference” at the Walton Headquarters in Chandra, Ghazipur. -2024” has started.
With the slogan “We were the best, We are the best, We will be the best,” more than 1,200 service partners and experts from Walton, Marcel, ACC, and Safe Brands from across the U.S. attended the day-long conference . .
In particular, Mr. Mohammad Raihan, Managing Director of Walton Plaza, Mr. Nazrul Islam Sarkar, Additional Managing Director (AMD), Mr. Mohammad Yusuf Ali, Deputy Managing Director (DMD), Mr. Mohammad Yusuf Ali, A.C. They include Tanvir Rahman, chief business officer (CBO), Sondip Biswas, deputy CBO, and Didarul Alam, chief marketing officer. Mr. Khan, Mr. Firozi Alam, Head of Sales, Walton Distributor Network, Mr. Shivdash Roy, Chief Service Officer, Mr. MD Arifuzzaman, Head of AC Services, Mr. Tanvir Anjum, Senior Executive Director; Executive Director Azizul Hakim and Marcel Business Head Matiur Rahman will also be attending the conference. Amin Khan, popular film actor and senior executive director of The Walton Company, moderated the event.
At the conference, Walton Hi-Tech’s MD SM Mahbubul Alam gave necessary instructions to AC service professionals to further accelerate and ensure the best after-sales service.
SM Mahbubul Alam has also launched two new series of ultra-power saving Walton ACs including the country’s first BSTI 6-star rated and South Asia’s most energy-efficient ACs and Invertronics series of light commercial ACs.
Walton High Tech MD SM Mahbubbul Alam, speaking at the conference, came up with a new life insurance policy with attractive service benefits for service partners and their families across the country. Under this policy, the AC service provider will receive a fee of up to Tk 1.5 million from her. 300,000 for accidental death, injury death, and natural death.
Pointing to service professionals, SM Mahbubbul Alam said that Walton is the only company in Bangladesh with an ISO-certified customer service management system and is equipped with state-of-the-art equipment, highly skilled engineers and technicians. He said that the combination can provide after-sales service.
“The lives and health of every member of the Walton family are precious to us, which is why we are announcing this life insurance policy for them and their families. We have already “We have appointed health and hygiene officers to all service centers across the country.” To ensure their health, we also plan to open a healthcare center, and in addition, our service professionals will provide you with the best services and discounts in various institutions such as hospitals, diagnostic centers, insurance, restaurants, etc. You will also be able to receive benefits.
He also urged service professionals to ensure the best service to AC customers as they are the heart of the company.
Walton Hitech’s MD also announced the establishment of a technical training center at Walton’s headquarters to ensure the provision of appropriate technical training to service professionals across the country.
A total of 40 Walton AC service professionals were awarded international tours for their outstanding performance in customer service. SM Mahbubul Alam, MD of Walton Hitech and Mohammad Reyhan, MD of Walton Plaza, handed over the certificates and emblems to the winners.
Participants also took part in a raffle. The day-long “AC Service Partner Conference ~2024” ended with a wonderful cultural program.
