Many frustrated patients are looking for answers after learning that a chain of medical facilities in Massachusetts has announced its closure. In a written statement posted to its website on Wednesday evening, Compass Medical confirmed that it was “deeply disappointed and deeply saddened to inform you of the impending plans to close the clinic.” “Continuous challenges ultimately forced us to make the devastating decision to close all Compass Medical offices with immediate effect,” the statement said. “We are aware of the unprecedented impact it is having on our dear patients, and we are heartbroken and truly sorry,” the statement said. Compass’ medical statement states that patients who need urgent prescription refills should first contact their pharmacies. “You can also call Compass’ main phone number at 508-350-2000 if you need assistance with urgent prescription refills or test results,” the statement said. Patients reported earlier in the day that they had heard from providers that Quincy-based Compass Medical, which operates six locations in southeastern Massachusetts, was closing permanently. Most of the Compass website was taken down early Wednesday morning, but some pages remained partially available. A sign posted at Compass’ Quincy Emergency Care Facility on Wednesday said the office was “temporarily closed” and instructed patients to book appointments elsewhere. A sign said Compass’s East Bridgewater emergency care facility was open on a walk-in basis. A statement from the office of Massachusetts Governor Maura Healy said before the announcement was posted that “our administration is concerned about the reports regarding the closure of Compass Medical.” Compass Medical website. “We understand this is stressful news for our patients and staff, and we are working to get a better understanding of the situation as soon as possible,” said a spokesperson for Attorney General Andrea Campbell in a statement. Persons and patients are encouraged to contact the AG office to share their concerns.” “It’s over, but no one has told anyone,” said patient Domenic Birritelli, who told employees. Several patients said they were particularly concerned about their records and access to doctors. Patient Jen Newcombe said she was “very frustrated, very angry and upset.” “I know it’s business for people to close the door that way, but I’m not getting anything from anyone. No notice or anything, not even a phone call.” A Compass Medical is not licensed by the Ministry of Public Affairs. health. Compass Medical has offices in Quincy, Braintree, Easton, East He Bridgewater, Middleboro, and Taunton. Staff members told News Center 5 that facilities will host meetings on Thursday to discuss benefits and unemployment. In October, the medical group was reportedly ordered to pay more than $16 million in damages to the Dallas-based Steward Health Care System after the two companies dissolved their partnership. . ugly. The Patriot Ledger reported that Compass had initially sought more than $80 million in damages, but a jury dismissed all claims, instead finding the group committed fraud and awarding damages to the stewards. It is said that he gave Compass employees told NewsCenter 5 that recent merger talks with other companies have broken down. Those employees said they were given the option to work until Friday or go home on Wednesday. Many of those staff chose the latter option and left their phones unattended.
Many frustrated patients are looking for answers after learning that a chain of medical facilities in Massachusetts has announced its closure.
In a written statement posted to its website on Wednesday evening, Compass Medical confirmed that it was “deeply disappointed and deeply saddened to inform you of the impending plans to close the clinic.”
“Continuous challenges ultimately forced us to make the devastating decision to close all Compass Medical offices with immediate effect,” the statement said.
“We are aware of the unprecedented impact it is having on our dear patients, and we are heartbroken and truly sorry,” the statement said.
Compass’ medical statement states that patients who need urgent prescription refills should first contact their pharmacies. “You can also call Compass’ main phone number 508-350-2000 if you need help with urgent prescription refills or test results,” the statement said.
Patients reported earlier in the day that they had heard from providers that Quincy-based Compass Medical, which operates six locations in southeastern Massachusetts, was permanently closing.
Most of the Compass website was taken down early Wednesday morning, but some pages remained partially available.
A sign posted at Compass’ Quincy Emergency Care Facility on Wednesday said the office was “temporarily closed” and instructed patients to book appointments elsewhere. A sign said Compass’s East Bridgewater Emergency Care Facility was open on a walk-in basis.
“Our administration is concerned about the press coverage of Compass Medical’s closure,” the office of Massachusetts Governor Maura Healy said before the announcement was posted on Compass Medical’s website. “We understand that this is stressful news for our patients and staff, and we are working to provide a fuller picture of the situation as soon as possible.”
“Affected consumers and patients are encouraged to contact the AG office to share their concerns,” a spokeswoman for Attorney General Andrea Campbell said in a statement.
“It’s over now, but no one has told anyone,” said patient Domenic Birritelli, who was told by an employee that the chain was closing on Friday.
Some patients said they were particularly concerned about their records and access to doctors.
Patient Jen Newcombe said she was “very frustrated, very angry and upset.” “I know it’s a job for people to shut the door like that, but I don’t get anything from anyone. No notice or anything, not even a phone call.”
Compass Medical is a private physician group practice and is not licensed by the Public Health Service.
Compass Medical has offices in Quincy, Braintree, Easton, East Bridgewater, Middleboro and Taunton. Staffers told News Center 5 that each location will host a meeting on Thursday to discuss benefits and unemployment.
In October, the medical group was reportedly ordered to pay more than $16 million in damages to the Dallas-based Steward Healthcare System after their partnership soured. The Patriot Ledger reported. Compass initially sought more than $80 million in damages, but a jury dismissed all claims and instead found the group to have committed fraud and awarded damages to the stewards.
Compass employees told NewsCenter 5 that recent merger talks with other companies have broken down. Those employees said they were given the option to work until Friday or go home on Wednesday. Many of those staff chose the latter option and left their phones unattended.
